Very Ngon Homewares (registered as Ho Kinh Doanh Nha Toi) (“us”, “we” or “our”) operates the website https://veryngonhomewares.com (the “Service” or “Site”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service, in addition to the choices you have associated with that data. Our Privacy Policy is created with the help of the Free Privacy Policy Generator.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions can be found on our FAQ page here.
INFORMATION COLLECTION AND USE
In order to use our website, we collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
Personal Data:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
– Email address
– First name and last name
– Phone number
– Address, State/Province, Postal/ZIP code, City, Country
Correspondence from you or your company may also be collected and stored, particularly in regards to sales, support and accounts. Information collected may include correspondence by telephone, email, mail, messages on social media or directly through the Site.
If you purchase a product or service from us, you may also be required to provide financial information. Your personal data will be used for billing purposes and to fill your order. If we have trouble processing an order, we will use this information to contact you.
We use personally identifiable information for essential communications, such as emails, account information and critical service details. We may also use this information for other purposes, including promotional emails. If at any time you do not wish to receive such correspondence, you can request to be removed from any mailing lists by emailing us at hello@veryngonhomewares.com or by using the “Unsubscribe” button in the email.
When you leave a comment on the Site, we collect the data shown in the comments form and may also collect your IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Your Gravatar is an image that follows you from site to site, appearing beside your name when you make a comment or post on a blog.
How long we retain your Data:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you use our contact form, we may keep your submission for up to 6 months for customer service purposes.
For users who register on our website, we store the personal information provided in the user profile. All users can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
COOKIES AND USAGE DATA
Usage Data:
We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data:
We may use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies however, you may not be able to use some portions of our Service.
Examples of Cookies we use:
– Session Cookies: We use Session Cookies to operate our Service.
– Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
– Security Cookies: We may use Security Cookies for security purposes.
Leaving Comments, Contact Forms and the Login Page:
If you leave a comment on our Site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days and screen option cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Use of Data:
Very Ngon Homewares may use the collected data for various purposes to:
– provide and maintain the Service
– notify you about changes to our Service
– allow you to participate in interactive features of our Service when you choose to do so
– provide customer care and support
– provide analysis or valuable information so that we can improve the Service
– monitor the usage of the Service
– detect, prevent and address technical issues.
Transfer of Data:
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, city, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Vietnam and choose to provide information to us, please note that we transfer the data, including Personal Data, to Vietnam and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
DATA DISCLOSURE, SECURITY AND YOUR RIGHTS OVER YOUR DATA
Data Disclosure and Legal Requirements:
We reserve the right to disclose your Personal Data in the good faith belief that such action is necessary to:
– comply with a legal obligation
– protect and defend the rights or property of Very Ngon Homewares
– prevent or investigate possible wrongdoing in connection with the Service
– protect the personal safety of users of the Service or the public
– protect against legal liability.
Security of Data:
The security of your data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Rights over your Data:
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. If your personally identifiable information changes or if you no longer desire our service, you may correct, updated, delete or deactivate it by emailing us at hello@veryngonhomewares. This does not include any data we are obliged to keep for administrative, legal or security purposes.
SERVICE PROVIDERS
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We do not share any information with third parties for any unknown or unrelated uses.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics:
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about you visit activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
WooCommerce and WordPress:
We use WooCommerce, an online e-commerce platform that allows us to sell our products and services to you. When you want to purchase our products, information about you is collected during the checkout process so that we can process your order for you. Our website was created using WordPress.
For further details about the Privacy Policies for WordPress and WooCommerce, please go to https://automattic.com/privacy/.
Paypal:
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
WHAT WE COLLECT AND STORE
While you visit the Site, we’ll track:
– Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
– Location, IP address and browser type: we’ll use this for purposes such as estimating shipping
– Shipping address: we’ll ask you to enter this so we can, for instance, provide you with the shipping costs before you complete your order, and to send you the order.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
– Send you information about your account and order
– Respond to your requests, including refunds and complaints
– Process payments and prevent fraud
– Set up your account for our store
– Comply with any legal obligations we have, such as calculating taxes
– Improve our store offerings
– Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
WHO ON OUR TEAM HAS ACCESS
Members of our team have access to the information you provide us. Both Administrators and Shop Managers can access:
– Order information such as what was purchased, when it was purchased and where it should be sent, and
– Customer information including your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them.
We may also include articles on this site which include embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if you visit the other website. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content. If you have an account and are logged into that website , they may track your interaction with the embedded content. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
You should check this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
For further information about our privacy practices, if you have any questions or you would like to make a complaint, please contact us at hello@veryngonhomewares.com.
